Terms of Service

Spiffy Officebuilds a website and back-office app for your cleaning business — booking, scheduling, team logins, payments, reviews, messaging and reporting — and hosts it for you at yourbusiness.spiffyoffice.com or a domain you own. We may improve, add or change features over time; we won't remove a core feature you rely on without telling you first.

• Give us accurate information and keep it up to date.
• Keep your sign-in details private. You're responsible for what happens under your account and the logins you give your cleaners.
• You must be at least 18 and able to agree to these terms for your business.

• The service is $50 per month plus a one-time $500 setup fee. The setup fee is split over your first 2 bills, so each of those bills is $300 ($50 service + $250 setup) and every month after is $50. A promotional price shown at checkout replaces these amounts for your subscription.
• You're billed monthly in advance to the card on file, through Stripe, starting the day you check out.
• Prices are in US dollars and don't include any taxes that apply, which are added where required.
• If a payment fails, we'll let you know and retry. If it's still unpaid after 14 days, we may pause your site until it's paid.
• We'll give you at least 30 days' notice by email before changing your monthly price.

• Your subscription has a minimum term of 2months — the months over which the setup fee is paid. You can't cancel before all 2 setup payments have been made; if you stop using the service early, any remaining setup payments are still owed.
• After the minimum term, the service continues month to month and you can cancel any time by contacting us (see the bottom of this page).
• Cancelling stops future charges. Your service continues until the end of the month you've already paid for, then ends.

The setup fee is non-refundable. It pays for work we start right away — building your site and app from your answers. Monthly fees aren't refunded for partial months. This doesn't affect any refund the law requires us to give.

• When your site is ready, you get 3 days to try it, then 7 more days to send changes, extra photos and small updates at no extra cost.
• After that, larger changes are customization work. We'll quote the price first, and you're only charged if you approve the quote.
• Your prices, services, schedule and team are always yours to change yourself, free.

• You own your business information, logo, photos and the data you and your clients put into Spiffy Office. You let us host, copy and display it only to run your site and the service.
• You confirm you have the right to use everything you send us, including photos, logos and review screenshots, and that publishing them won't break anyone else's rights.
• You're responsible for your relationship with your clients and cleaners — your prices, your policies, the work itself, and telling them how you use their information. We process their information on your behalf, as our Privacy Policy describes.

Don't use Spiffy Office to:

• break the law, or mislead or defraud anyone;
• send spam or messages people haven't agreed to receive;
• post content you don't have the rights to, or that is hateful, harassing or harmful;
• try to get into other customers' sites or data, or interfere with the service.

• Your site goes offline at the end of your last paid month.
• For 30 days after that, you can ask us for a copy of your data, including your content, photos and client records. After 30 days we delete it, except billing records we must keep by law.
• A domain name you own stays yours. Point it elsewhere whenever you like.

We may suspend or end your account if you seriously or repeatedly break these terms, or if payment stays overdue as described above. Unless it's urgent — for example, to stop harm or illegal activity — we'll warn you first and give you a chance to fix it.

We work to keep Spiffy Officerunning, secure and accurate, but we provide it “as is” and can't promise it will always be available or error-free. We don't guarantee any particular number of bookings, clients or search rankings.

To the extent the law allows, we aren't liable for indirect or consequential losses such as lost profits, lost business or lost data, and our total liability for any claim about the service is limited to the amount you paid us in the 12 months before the claim. Some places don't allow these limits, so they may not all apply to you.

• We may update these terms. We'll change the date at the top and email customers about any significant change at least 30 days before it applies to them. Continuing to use the service after that means you accept the new terms.
• These terms are governed by the laws of the State of California.
• If any part of these terms can't be enforced, the rest still applies.

Questions about this page, or a request about your information? Use Request a calland tell us what you need — we'll get back to you.